Cancellation/Refund Policy
Thank you for shopping at https://shop.arainc.in/. We understand that sometimes you may need to cancel or return your order. Please review our Cancellation and Refund Policy for detailed information on how cancellations, returns, and refunds are handled.
1. Cancellation Policy
- Order Cancellation Before Shipment: You can cancel your order anytime before the product has been shipped. To cancel, please contact our customer support team at https://shop.arainc.in/ with your order details. Once we receive your cancellation request, we will process it immediately and notify you via email.
- Order Cancellation After Shipment: If your order has already been shipped, you will need to follow our return process after receiving the product.
2. Refund Policy
- Eligibility for Refunds: Refunds are issued only for items returned in original, unused condition and within the return period. If your return meets the requirements, we will process your refund.
- Refund Process: Once your returned item is received and inspected, we will send you a confirmation email. If the return is approved, your refund will be processed within [X] business days and credited to the original payment method.
- Partial Refunds: In cases where only part of an order is returned or the product is damaged, a partial refund may be issued.
- Refunds for Sale Items: Only regular-priced items are eligible for full refunds. Sale items cannot be refunded unless they are defective.
3. Contact Information
If you have any questions about our Cancellation/Refund Policy, or if you need assistance with a return or refund, please contact our customer support team:
- Email: araincworld@gmail.com
- Phone: +9196646 73137
